What is VYBE®?
VYBE® is a cosmetics and beauty brand offering a range of beauty products designed to make your everyday beauty routine simple, convenient, and enjoyable.
Where does VYBE® deliver?
We currently deliver orders across Pakistan.
How long does order processing take?
Orders are generally processed within 1–2 business days after your order is successfully placed.
How long does delivery take?
After dispatch, orders are generally delivered within 3–5 business days, depending on your location and courier service.
How can I track my order?
Once your order has been dispatched, tracking information may be provided where available. You can use your tracking details to check the status of your shipment.
Can I cancel my order?
If you want to cancel your order, please contact us as soon as possible after placing it. Once your order has been processed or dispatched, cancellation may no longer be possible.
Can I return a cosmetics product?
For hygiene and safety reasons, opened or used cosmetics and beauty products may generally not be eligible for return.
If you receive a damaged, defective, incorrect, or incomplete product, please contact us so we can review your case.
What should I do if I receive a damaged or incorrect product?
Please contact us as soon as possible after receiving your order. Include your order number and clear photos or videos showing the product and packaging so our team can review the issue.
Do you offer refunds?
Refunds may be available for eligible situations according to our Refund & Return Policy. Each request is reviewed based on the circumstances of the order.
What if I receive a damaged product?
If your product arrives damaged, please contact us with your order number and clear photos or videos of the product and packaging. Our team will review your request and provide an appropriate resolution.
What if I receive the wrong product?
If you receive a product different from what you ordered, please contact us with your order number and photos of the received product. We will review the issue and assist you accordingly.
Can I change my shipping address after placing an order?
Please contact us immediately if you entered an incorrect shipping address. If your order has not yet been dispatched, we may be able to update the address.
Once the order has been dispatched, changes may no longer be possible.
Are the products shown on the website exactly as pictured?
We make every effort to display our products accurately. However, colors and appearance may vary slightly depending on your device, screen settings, lighting, or product batch.
How can I contact VYBE®?
You can contact us using the following details:
Email: vybepk.shop@gmail.com
Phone: +92 3120603441
Website: vybepk.shop
Can I contact VYBE® before placing an order?
Yes. If you have any questions about a product or your purchase, you can contact our team before placing your order. We will be happy to assist you.
VYBE® — Beauty That Feels Like You
